Social media is an accessible web-based technology that helps many small businesses to interact with customers in a more personal way to build better customer relationships at a reasonable cost.
Using social media is sometimes time-consuming and tedious for many small business owners in Nigeria. We have listed below five social media marketing tips to help your social media marketing efforts.
At Mauco Enterprises we use these social media marketing tips for clients with positive results.
Also, having a personal account on favourite social media websites, you’ll also need to consider getting a separate business account on these sites.
Be sure to read the terms and conditions of these social media websites to ensure that you are not violating the same by creating many accounts for personal and business use.At Mauco Enterprises we use these social media marketing tips for clients with positive results. Click To Tweet
Conversing with your existing and potential customers through social media channels is a great way to establish your social community as a popular online destination.
Also, ensure that you position yourself as an expert and provide as much valuable information in your niche area of specialisation as you can to your customers.
Spamming is the easiest way to turn people off your business. Rather than trying to reach a million people in a day, you need to start by focusing on 5 or 10 people interested in your products or services. Think quality, not quantity!
Provide prompt response to any questions or complaints raised about your brand, products, and services. Be authentic, sincere and human.
Keep the conversation public; drop the corporate tone and converse with the customer on a personal level.
Maintain Brand Consistency
Ensure that your website address, emails, blogs and social media accounts all branded. Maintaining brand consistency will make you look more professional and help your customers to identify you from your competitors.
These are a few social media marketing tips that can help your business stand out from the crowd.
Do you have other tips that we have not mentioned above? Feel free to share by commenting below.